Call Toll-Free:  1-866-372-8337

Mail:

E-Rate Elite Services, Inc.

PO Box 563

Owings Mills, MD 21117

 

Telephone: 410.902.5800

Fax: 410.581.1209

Email: contact@erateelite.com

Frequently Asked Questions

Question: How will a schools's discount level be determined?

A school's discount level will be defined by the percentage of its students eligible for either a free or reduced price lunch under the national school lunch program. That is, a school will determine the percentage of its students whose family income falls within 185% of the poverty line. It is important to note that schools need not participate in the national school lunch program in order to compute their level of economic disadvantage for purposes of applying for universal service discounts. A school that either does not participate in the national school lunch program or that experiences a problem with undercounting eligible students may use federally approved alternative mechanisms to determine the percentage of their students eligible for the school lunch program. That percentage is converted using the discount matrix to determine the discount level

 

Question: How will a library's discount level be determined?

A library's discount level will be based on the percentage of students eligible for the national school lunch program in the school district in which the lbarary is located.

 

 

Question: How will a school district or a state ordering services on behalf of its eligible schools calculate an average discount?

The school district or state will determine the number of students eligible for the school lunch program and will divide that number by the total number of students in the school district or state. This calculation will yield the district-wide or state-wide level of poverty. The school district or the state will then consult the discount matrix to determine the level of discount to which it is entitled.

 

Question: If a library system orders services on behalf of its branches and has branches located in different school districts, how will that library system calculate an average discount?

The library system will determine the discount to which each of the school districts in which its branches are located is entitled. The library system will then add the discount percentages and divide by the number of branches, which will yield the system-wide discount level

 

Question: How will an eligible school or library determine whether it is located in an urban or a rural area for purposes of applying for universal service discounts?

For purposes of the schools and libraries discount program, rural areas should be defined in accordance with the definition adopted by the Department of Health and Human Services' Office of Rural Health Policy (ORHP/HHS). ORHP/HHS uses the Office of Management and Budget's Metropolitan Statistical Area (MSA) designation of metropolitan and non-metropolitan counties, adjusted by the most recent Goldsmith Modification, which identifies rural areas within large metropolitan counties.

 

                                               Previous FAQs         More FAQs